Support

Checking and Sending Mail

Webmail

You can check webmail inside of Nextcloud, but if that feature isn't available to you, see below for the webmail link.


Webmail lets you check your email from any web browser. Your webmail site is:

https://mail.nebulahost.us/mail

Your username is your whole email address.

Mobile/desktop apps

Configuration

Use the following settings when you set up your email on your phone, desktop, or other device:

Option Value
Protocol/Method IMAP
Mail server mail.nebulahost.us
IMAP Port 993
IMAP Security SSL or TLS
SMTP Port 587
SMTP Security STARTTLS (“always” or “required”, if prompted)
Username: Your whole email address.
Password: Your mail password.

As an alternative to IMAP you can also use the POP protocol: choose POP as the protocol, port 995, and SSL or TLS security in your mail client. The SMTP settings and usernames and passwords remain the same. However, we recommend you use IMAP instead.

Other information about mail

Greylisting

We uses a technique called greylisting to cut down on spam. Greylisting works by initially rejecting mail from people you haven’t received mail from before. Legitimate mail servers will attempt redelivery shortly afterwards, but the vast majority of spam gets tricked by this. If you are waiting for an email from someone new, such as if you are registering on a new website and are waiting for an email confirmation, please be aware there will be a minimum of 3 minutes delay, depending how soon the remote server attempts redelivery.

+tag addresses

Every incoming email address also receives mail for +tag addresses. If your email address is you@yourdomain.com, you’ll also automatically get mail sent to you+anythinghere@yourdomain.com. Use this as a fast way to segment incoming mail for your own filtering rules.

Changing your Password [Video Tutorials Included]

Your email account and your SSO account operate on two seperate passwords. We recommend they be different.

If you need to update one, please visit the links below.

Update your SSO Password

Update your Email Password*

* If you update your Email password, make sure to update it everywhere you use it. (i.e. Inside Nextcloud, Mobile Apps, etc.)

Modifying your SSO Account (Adding 2FA, etc)

If you ever want to modify your SSO Account, for example adding two factor authentication, please visit this link

Nextcloud File Syncing Clients

If you don't want to use the Web UI, or want access on mobile, see device links below.

Desktop

Mobile

Windows Store

 

You may need to make an app paassword if you wish to sync Calendar/Contacts with mobile devices.